What Information We Hold and Why
We collect the information you provide when creating your account — your name, contact number, and the mobile wallet details you use for deposits and withdrawals via bKash, Nagad or Rocket. When you make a transaction, we record the payment rail used, the amount, and the
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timestamp so your account wallet stays accurate. We also log device and session data — browser type, IP address, and login timestamps — to detect unusual access and protect your account from unauthorised activity. Cookies on our site track session state and your lobby preferences; you
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can adjust cookie settings through your browser at any time. We do not sell your personal data to third parties. We share information only where required by applicable law or where our payment processors need it to complete a transaction. Data is retained for as long
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as your account remains active, and for a further period as required under applicable regulations. If your account is closed, we will retain only the minimum records required by law, then delete the rest. Your use of this platform and the protections that apply depend on
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your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.